Privacy statement

Just Imagine Privacy Statement

Effective date 23^rd May 2018

Here at Just Imagine, we take your privacy seriously and we only use your information to administer your account, if you have one, or to send you information that you have requested from us.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We operate the websites

justimagine.co.uk
Justimaginestorycentre.co.uk
bestbooks for schools.com
Readinggladiators.org.uk
takeonebook.org
4XR.UK
guiding readers.com

Newsletter

We only send our newsletter if you have signed up to receive it.

If you sign up to receive our newsletter, we collect only your name and email, to enable us to send you our weekly updates, news and some information about our projects and resources.

The information is not shared with third parties.

You may unsubscribe from our newsletter at anytime. You may also request to see any personal information that we hold (our policy is to hold minimal information, name and email address)

Our newsletter uses the Mailchimp platform, which has its own GDPR compliant policy and you are directed to that when you sign up, to check their terms and conditions.

We do not pass your information on to third parties or any other companies for marketing purposes.

Children’s Privacy

Our websites do not directly address anyone under the age of 18 (“Children”) other than to respond to posts made by adult representatives of a school who are authorised to post updates on our Reading Gladiators website. (readinggladiators.org.uk)

Third parties (Schools/teachers) may post updates to our Reading Gladiators website. These posts are to celebrate children’s responses to reading challenges that have been set by Reading Gladiators. Schools are advised to act in accordance with their own safeguarding policies and parental permissions. Just Imagine Story Centre Ltd does not accept responsibility for posts made to our websites by third parties. We will take all reasonable steps to ensure the posts do not compromise the safety of site users. We regularly check all updates to ensure they do not contain material that could compromise the safety of site users. If you believe that a post does compromise the safety of site users please contact us and we will take immediate steps to investigate and rectify the problem info@justimaginestorycentre.co.uk or telephone 01621 855862

Online Ordering

If you are ordering from our online store justimaginestorycentre.co.uk or applying via readinggladiators.org.uk, we collect only the information that is required to process and your order.

If you are paying online ( online payment is only available on justimaginestorycentre.co.uk), we use Shopify payments as our Payment Gateway. Shopify has its own GDPR compliant privacy policy and you are directed to review that at the point of purchase.

We retain information that we are required to keep by law for company accounting purposes.

The platform that we use for our online store is Shopify. They have their own compliant GDPR policy and you are advised to check their policy at the point of entering any information at our online store.

Cookies

We use cookies to operate our websites.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Usage Data

Usage Data is data collected automatically either generated when using our websites.

Should you have any questions about how we collect or store data, please contact our GDPR officer via info@justimaginestorycentre.co.uk

Further information is provided below

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you

Types of Data Collected

Personal Data

Personally identifiable information that we collect may include, but is not limited to:

Email address
First name and last name
Postal address
Telephone number

We only use your Personal Data to contact you with newsletters, marketing or promotions, if you have specifically signed up to receive this information. You may opt-out at any time.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our websites that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at any time, through your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our websites.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Just Imagine uses the collected data for various purposes:

To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer support
To monitor the usage of our websites
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events, when you have signed up to receive the information.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Just Imagine Story Centre Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Just Imagine Story Centre Ltd may process your Personal Data because:

We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it’s not overridden by your rights
For payment processing purposes
To comply with the law

Retention of Data

Just Imagine Story Centre Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Just Imagine Story Centre Limited will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Just Imagine Story Centre Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If Just Imagine Story Centre Limited is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Just Imagine Story Centre Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Just Imagine Story Centre Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Just Imagine StoryLimited
To prevent or investigate possible wrongdoing in connection with our websites
To protect the personal safety of users of our websites or the public
To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Just Imagine Story Centre Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. info@justimaginestorycentre.c.uk

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.

Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Just Imagine Story Centre Limited relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate maintain and develop our websites. These third parties have access only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit http://www.google.com/intl/en/policies/privacy/

Twitter

Twitter remarketing service is provided by Twitter Inc.

You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405

You can learn more about the privacy practices and policies of Twitter by visiting: https://twitter.com/privacy

Facebook

Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950

To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, by visiting: https://www.facebook.com/privacy/explanation

Payments

We provide products and services on our websites. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Shopify payments for online payments https://www.shopify.com/legal/privacy

World Pay Zinc for roving payments https://www.worldpayzinc.com/terms-of-use

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Children are not permitted to post updates to our websites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: assistant@justimagine.co.uk
By mail: Just Imagine, 9 Notley Green, Great Notley, Braintree, Essex, CM77 7US